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Purpose Software integration with Westcoast
2serv and CBS, Purpose Software’s service management software solutions for document and
print management providers, are now fully integrated with Westcoast.
Alex Tatham, Westcoast Managing Director said the integration will enable joint customers to
achieve significant cost savings and increase efficiency. “It allows orders to be placed seamlessly via our
bidirectional integration (EDI) and gives resellers full track and trace visibility with full invoice matching to
streamline the payment authorisation workflow process.”
Resellers will be able to outsource the toner replenishment process, eliminate the need to maintain
costly warehouse stock for all print devices supported and speed up the delivery process. It also removes
the need to resolve any technical issues that end users may have when installing replacement toner
cartridges as this is handled by Westcoast’s online and telephone-based support service.
Westcoast’s EDI/XML service provides 2serv and CBS users with access to up to the minute pricing and
stock levels along with seamless automatic order processing and comprehensive reporting capabilities.
“Integration with Westcoast is the latest in a planned series of software enhancements that will
maintain Purpose Software’s leading position in the market,” said Mike Burke, Managing Director of
Purpose Software.
,
Capita Document & Information Services
(CDIS) held its Future Focus 2016 event
in its Gresham Street office last month.
Innovation experts invited guests to future-
gaze and discuss how trends will impact
upon people’s working environments,
how people communicate and the role of
managed print services; before getting to
try out some of the latest technology on the
market.
The event was supported by technology partners
Ricoh and Samsung who hosted sessions looking
at the impact of trends on IT within the workplace,
workplace transformation and connecting the
workplace through mobility, security and the cloud.
Alpesh Unalkat, Managing Director at CDIS,
Managed Print Services (MPS) said: “We recognise
that the ways in which people are using technology
are rapidly evolving. We think it’s important to take
time to help organisations identify how these trends
and new technologies are likely to impact upon their
IT and print environments.”
BULLETIN
Technology showcase
Sponsor and speaker line-up announced
The Managed Services and Hosting Summit has announced its early sponsor and speaker
line-up. Under the theme of ‘The Digital Dividend – The Role of Managed Services in a
Digital World’, this year’s event which takes place at 155 Bishopsgate, London on 21
September will examine the rapid changes taking place currently in the industry and among
IT customers.
LOGICnow (now part of SolarWinds MSP) and Schneider Electric have been confirmed as Platinum-
level sponsors; Autotask, Ingram Micro and Kaseya as Gold; ConnectWise, Exponential-E, Infrascale,
LogicMonitor, Qolcom, StorageCraft, The Bunker, Volta and WellData as Silver. Speakers include Mark Paine
of Gartner who will address the question ‘Where Next for MSPs?’ and Tiffani Bova, Salesforce's Global
Customer Growth and Innovation Evangelist.
Now in its sixth year, the Managed Services and Hosting Summit 2016 will focus on how the market is
changing and what it will take for MSPs to succeed in this brave new digital world.
CTS Toner Supplies
implement electronic
trading
ECi Software Solutions has completed
a series of opXML links for CTS Toner
Supplies, giving users of the Horizon and
Progress business management systems a
further choice of trading partners.
This latest technology relationship with CTS
Toner Supplies allows Horizon and Progress
dealers to send orders and receive invoices
electronically, as well as make real-time stock
enquiries and receive terms files via email
or FTP, further streamlining order processing
routines and taking additional costs out of
their business.
ECi Managing Director Nick Gradwell said:
“CTS’s decision to go down the electronic
trading route is yet another example of the
wider adoption of this technology by distributors
outside of the traditional wholesale channel.
“Distributors who implement electronic
trading typically see incremental sales as it
makes it easier for dealers to have a direct
trading relationship with them. For our
customers, they benefit from a wider selection
of products, giving them more power in the
channel,” he added.
Xerox wins BLI awards
Xerox has picked up two BLI Outstanding Achievement in Innovation Awards for the 2016
Xerox ConnectKey Technology platform and the related Xerox Easy Translator Service app.
“MFPs are growing more intelligent, flexible and customisable with each successive generation.
With its 2016 Xerox ConnectKey Technology, Xerox has proven that to be true yet again,” said Jamie
Bsales, Director, Office Workflow Solutions Analysis at BLI. “The platform’s combination of onboard
intelligence and online extensibility put it a step ahead.”
KYOCERA wins place on
framework
KYOCERA Document Solutions UK has been
appointed as an approved supplier on the National
Education Printer Agreement (NEPA). The NEPA
framework focuses on printer-based technology,
including managed print services.
