| Editor's Comment | 2 |
| Bulletin: What's new in printers and printing | 4 |
| Bulletin: New Products | 12 |
| HP/Samsung: PITR interviews Samsung's Dr KiHo Kim | 14 |
| MPS: MPS satisfaction levels in freefall | 18 |
| Q&A: Ringdales Eric Crump on the new version of FollowMe | 20 |
| Company Profile: The International Copiers story | 24 |
| Vox Pop: Key growth areas for the printer channel | 28 |
| Paper: Why designers love paper | 34 |
| Direct Mail: How to improve direct mail response rates | 36 |
| Data Storage: How the distis can help you tap this market | 38 |
| Interview: Paul Callow outlines his plans for Cartridge World | 40 |
| Scanners: Fujitsu launches new channel partner programme | 44 |
| Dealer Profile: The rise and rise of Woodbank Office Solutions | 46 |
| Exhibitions: The Print Show returns to the NEC in October | 48 |
| 60 seconds with... Kevin Condor, General Manager Sales, NewField IT | 50 |
| Top Distributors and Manufacturers | 50 |