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“We’re expecting to finalise the launch
of Service Accent to all of our clients very
shortly. Service Accent is a comprehensive
and easy to use Service Management
System, which will provide us with vital
access to up-to-date customer information,
ensuring we can respond quickly and
efficiently to customer enquiries.
“We also recently attended Samsung’s
European Printing Partner Summit in
Budapest, where Samsung announced its
Channel MPS Print+ Programme, which
aims to provide a low cost MPS model that
will enable its partners to create additional
revenue streams. As Samsung’s third
largest partner in the UK, we’re looking
to maintain our position by supporting
Samsung as it expands its B2B printing
market share.”
are seeing key clients really buy into this
approach with a trusted, reliable business
partner.”
Steve Hawkins:
“Xeretec will be focusing
on consolidation of our group to be more
effective, balanced with further investment
in our service delivery capabilities.”
Joe Doyle:
“Since we were founded
almost 30 years ago, Annodata has
always evolved to make sure we are at the
forefront of technical innovation and are
able to offer our customers services that
can make their lives easier.
“This isn’t going to change, and we
keep a close eye on the market to ensure
that we can stay ahead of the pack.
We’re focusing heavily on digital products
from the likes of O2 and Microsoft, such
as Office 365 and O2’s Just Call Me, as
well as some cool applications for the
Internet of Things. We never want to get
complacent, so expect some big changes
from Annodata over the next few years.”
Matt Goodall:
“We have a number of
key accounts that are due for renewal.
Standardisation of the copier fleets and
software solutions, combined with our
reputation for service, will allow us to see
continued growth. A major development
in Develop’s Convert+Share software will
allow us to offer further software solutions.
We have a staff conference booked for
December at Develop’s Heathrow office so
that we can ensure all staff are up to speed
with the latest Develop products.”
Toni Gibiino:
“RDT is highly focused
on growth both organically and through
acquisition. We’ve seen growth of 20%
each year for the last three years and we’re
on track to continue this trend in 2016.
“Managed print services accounts for
70% of our revenues now, but with many
of our clients on their second or even
third contract, our focus has now shifted
towards delivering extra value beyond the
device.
“Our new branch in Nottingham is also
doing exceptionally well since opening in
April. Early forecasts suggest our Midlands
branch could account for as much as 10%
of our revenue this year.”
Colin Griffin:
“Blackbox Solutions is due
to launch a new website in the coming
weeks, offering a greatly improved user
experience for web visitors. With a bold new
design, the navigation has been rationalised
to enable visitors to find information easily,
while our clients can request a service
call-out, order new toner or submit a meter
reading using an online form.
...continued
Matt Goodall, Office Evolution
Joe Doyle, Annodata
Why we
love paper
Véronique Vienne, a writer and specialist in graphic
design, interviewed 12 graphic designers from
12 countries and collected their observations in the
‘Book of 12’ – a series of 12 notebooks each of which
includes examples of the designers work produced on
a range of creative papers supplied by Antalis.
Here are some of their observations:
n
“Paper is here to stay – it will just be perceived differently.
Instead of being a surface on which to print text and images, it
will be recast as a creative medium – as an exciting material for
artists and designers.” Kaija Korpijaakko (Finland), magazine art
director turned artist.
n
“For me, it is the most extraordinary encounter: a rough
surface – paper – that accepts the trace of a writing tool. For
a designer, it is the fundamental engagement.” Milton Glaser
(USA), probably the most famous graphic designer in the United
States and creator of the I
Y
NY logo.
n
“The people who use the most paper in our company are the
web designers…they need paper to think. It is so much faster
than digital tools.” Hans Wolbers (The Netherlands), art director
and founder of one of Holland's leading design agencies.
n
“When an idea starts to form in my mind, its paper manifests
itself at the same time…I consider the type of paper, its colour,
its weight and its texture, a main part of each project…not just
the surface on which the design is printed.” Reza Abedini (Iran),
designer of posters, book covers and announcements promoting
events in the Arab World and Europe.
n
“I think of the texture of the paper as an essential piece
of information to share a message, an idea, a concept or
an impression with readers…the paper will determine the
flexibility of a book – it’s a critical
choice.” Elaine Ramos (Brazil), graphic
designer and art director at Cosac Naify,
a leading publishing house in Brazil.
Transcripts of the interviews, a recorded
interview with Véronique Vienne and a
video on the making of the Book of 12
can all be found at
Paper distributor Antalis has put together a
new book recording the thoughts of leading
designers on the role that paper plays in an
increasingly digital age.
