01732 759725
16
CONNECTIVITY
(l-r) Oliver Ginger, Technical Support Apprentice, Elsa Chen, CEO, Jak Mason, Technical Support Apprentice,
Shannon Thomas, HR Assistant, Tim Robert, HR Manager, Hannah Jinks, Customer Services Apprentice and
Daniel Saxon, Customer Services Apprentice
Counting up the years
The connectivity wholesaler ended
2016 on a high, set to cap 20 years
of consistent growth by closing in on
the £36 million turnover target it set
at the start of the year.
Last year was one that featured a
number of outstanding achievements
for the company. Key successes include:
year-on-year revenue growth of over 12
per cent (forecast), achievement of the BS
EN ISO 9001:2015 quality management
accreditation, launch of a new synergi
partner portal to make it even easier for
partners to do business, creation of an
apprenticeship scheme, an increase in
headcount from 100 to 115, and four
industry awards.
Chief Executive Elsa Chen said that the
company’s continued success has been
driven by its partners and that its firm
commitment to its channel would remain
to be at the heart of its strategy.
“The success of Entanet is wholly
dependent on the success of our partners,”
she said. “We recognise that resellers
need to have confidence, not only in the
quality of the services that their suppliers
deliver, but also that they understand
what’s important in providing connectivity
solutions and appreciate the challenges
that resellers face today. Our business is
built on the strong foundations of solid
customer service, network superiority
and competitive agility, which is exactly
what resellers need to thrive in such a
competitive environment.”
Chen added: “The technology and the
market is moving even faster now and this
is an exciting time for resellers who can
identify and capture opportunities. Entanet
is well-placed to support them in delivering
positive results for their customers by
helping them to succeed through the
effective use of technology.”
Century of sales service
Entanet started the New Year with a
celebration of more than a century of
combined experience and commitment to
the channel within its sales team. With the
turn of the year, the industry experience of
the 19-strong team now totals 107 years,
underlining the depth of knowledge it can
offer to partners.
Sales Manager Paul North, himself a
veteran at the company of more than a
decade, said: “Entanet has a reputation
for recruiting and retaining the best talent.
That’s down to our commitment to career
development, giving staff responsibility
and promoting from within. This provides
consistency and enables us to build strong
relationships with our partners. We really
get to know our partners’ businesses, their
objectives for growth and the challenges
they face in an increasingly crowded
marketplace.”
He added: “The feedback from our
partners is that our people are the best in
the business. The care and loyalty shown by
our staff and the expertise they’ve developed
over the years in designing solutions, which
are often extremely complex and involve
multiple technologies, is one of the main
reasons for our continued success.”
Apprenticeship scheme
The company’s newly launched first
apprenticeship scheme which has seen
Entanet recruit four apprentices across the
core business areas of customer services
and technical support, was established as
part of its commitment to investing in the
local community.
“The introduction of our apprenticeship
scheme perfectly complements our
previously established programme of
undergraduate placement and demonstrates
our commitment to finding and keeping
the best young talent in the local area,”
Wholesale voice and data communications provider Entanet completed its twentieth year of trading at
the end of 2016 and marked the New Year announcing that its sales team has chalked up a century of
sales service to partners
Chen explained. “We’ve been located in
Telford for the last 20 years and have no
plans to change that as we’re committed
to investing in the local economy. As a
technology business with a pioneering
spirit, we recognise that the best way for
us to secure our future with the best is to
attract them early in their careers.”
The scheme which runs in conjunction
with the Telford College of Arts and
Technology (TCAT) is open to those aged
17 and over wishing to pursue a career in
the technology industry.
HR Manager Tim Roberts said: “We
chose TCAT as our apprenticeship partner
because of their superior local reputation
and their flexibility in tailoring the customer
services and IT professional competence
courses to our needs. The four candidates
that we’ve hired have settled in extremely
well and have demonstrated great skill in
learning what each of their roles entails.
We’re committed to promoting from within
and foresee that each of these individuals
will build great careers with Entanet.”
As well as personalised account
management and service, Entanet partners
have access to product training, business
development, sales and technical support,
and white-labelled services. There are no
minimum sales requirements or investment
commitments for resellers who want to
become an Entanet partner.
Our business
is built on
the strong
foundations
of solid
customer
service,
network
superiority
and
competitive
agility
