PRINT
IT
RESELLER.UK
9
BULLETIN
M2 to double salesforce
after year of record
growth
Following a year of record growth since its
acquisition by SCC, MPS provider M2 has
invested more than £1.5m in expanding its
salesforce and office network.
M2 was acquired by Europe’s biggest
independent IT services provider in February 2014,
since when it has recorded an unprecedented
number of new business wins including a number
of FTSE 100 and FTSE 250 organisations.
This has enabled it to implement a plan to
double its salesforce in FY16 and expand its office
network to include premises in London, Bracknell,
Bristol, Birmingham, Manchester and Leeds, with a
dedicated Scotland office under development.
M2 already manages and serves more than
25,000 devices across the UK and CEO John
Taylor expects this number to grow rapidly as it
strengthens its regional presence.
He said: “With the growing technical, complex
nature of managed print, we are seeing many
customers struggling to find quality, service
excellence and friendly organisations to trust
in helping implement such services. With our
pedigree, national capability and parentage we feel
best placed to serve these customers – but only if
we are closer to them. Hence the investment in our
regional network.”
•
Spicers MPS wins
plaudits
Managed print has been hailed as one of
the ‘superstars’ of Spicers’ Brilliant Partner
service introductions.
Speaking at a partner event held at the
wholesaler’s Bristol Regional Distribution site,
Mike Peklivanas, Managing Director of Bristol-
based Purple Office, said: “As soon as the Brilliant
Partner programme introduced us to their solution
we instantly knew it would be a good fit for our
business to lock customers in and be a good
additional revenue driver.”
He added: “Spicers’ partner MPS supplier
Balreed delivered us the data and support
combined with commercials that allowed us
to present directly back to the end user, to
demonstrate a saving of over £170k over five years
on their current deal and gain their commitment.
“MPS is just one of the solutions we’ve been
involved in from the programme. It has been
a great new talking point with customers and
prospects and has added a nice chunk of profit to
our already profitable company.”
•
Gold standard for Reflex
Reading-based Reflex Digital Solutions
has been awarded Gold Customer Service
Accreditation by Ricoh UK.
Ricoh Customer Service Certification recognises
Ricoh Partners who provide outstanding levels
of customer service and technical support to
customers. As part of the accreditation process,
Reflex went through a strict audit and vetting
process designed to ensure that its customer
service infrastructure was appropriately resourced
and operates to the highest standards.
Managing Director Derrick Murphy said:
“We are dedicated to working side by side
with our technology partners and to delivering
unparalleled levels of customer service. This
accreditation differentiates us as a leading
supplier of innovative solutions that deliver time,
cost and efficiency benefits to customers and is
an endorsement of our commitment to put the
customer first, both pre and post sales.”
Hollis goes green
Hollis Office Solutions, the Shropshire-
based provider of business support
solutions, has gone green with the
acquisition of a Mitsubishi Outlander PHEV.
The ultra-low emission SUV replaces an
aging diesel saloon car and will be used to
support customers throughout Shropshire,
North Wales and the West Midlands.
The Outlander PHEV, the world’s first plug-in
hybrid SUV, uses both electric and petrol power. It
has an electric range of 32½ miles and emits just
44g/km of CO2 with a combined fuel consumption
figure of 148mpg. No vehicle tax is payable and
the SUV is eligible for the Government’s £5,000
Plug-in Car Grant.
in brief
Print Audit EMEA
Print Audit has merged its European and
Middle East & African operations to improve
co-ordination and customer support across
EMEA. CEO Phil Madders said: “It lines us
up organisationally with many of our largest
partners who operate across the region and
allows us to improve our sales and support
capability across the region.”
PrintFleet expansion
In the last year, MPS software company
PrintFleet has increased the number of dealers
it works with directly by 65% and expanded
its global network of LINK-enabled solution
partners through the addition of VOW (Vasanta),
Pulsar Technology S.A., ACM Technologies and
Katun Corporation. The PrintFleet LINK platform
offers automated supplies fulfilment and
leverages web services to simplify the exchange
of data between resellers and suppliers.
PrintAudit Digitek partnership
Digitek is to distribute Print Audit’s Premier,
Accelerator and Insight software solutions for
resellers and copier dealers. The partnership
enhances Digitek’s MPS offering which includes
professional sales training and inbound
marketing to help the channel win more sales
opportunities and more profitable pages under
contract.
Ten million and counting
JetAdvice, EuroForm's cloud-based assessment
and print management solution, now has ten
million devices under contract with OEMs,
distributors, dealers and end users. More than
60 partners use JetAdvice's standard API and the
true bi-directional interface handles more than
15 million requests per day. With the launch of
its first app, JetAdvice Free, EuroForm expects
the number of devices to grow even faster.
