| Editor's Comment | 2 |
| Bulletin - What's new in print and printing | 6 |
| Diary Dates - Key dates for printer resellers | 15 |
| Acquisitions - PITR talks to Gary Downey about Apogee's acquisition of Balreed | 18 |
| Results: UTAX (UK) posts double-digit turnover growth for fifth year running | 20 |
| Consumables: KYOCERA Document Solutions warns of the dangers of compatibles | 22 |
| MPS: Quocirca's Louella Fernandes on why MPS is right for the circular ecomony | 24 |
| Interview: Dave McNally explains Dell's channel strategy | 28 |
| Printers: HP launches world's most secure printers | 32 |
| Vox Pop: How printer resellers can profit from the cloud | 34 |
| Sales and Marketing: Sofia Dahlqvist explains how to align sales and marketing for maximum profit | 40 |
| drupa Preview: How inkjet technology is impacting the commercial print sector | 42 |
| Distribution: Beta Distribution restructures as sales keep rising | 46 |
| Dealer Profile: PITR profiles EMS Copiers, UTAX Partner of the Year for two years running | 48 |
| 60 seconds with... Angela Osborne, Sales Manager, Duplo Finishing and Office Division | 50 |
| Top Distributors and Manufacturers | 50 |