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mobile technicians, resulting in reduced
travel time, lower fuel consumption and
improved response and service delivery to
customers. To help customers reduce the
environmental impact of their paper use, it
has introduced PrintReleaf, which monitors
paper consumption and mitigates its
impact by planting trees through a global
network of reforestation projects.
Acquisitions
The firm’s Hertfordshire headquarters
houses its sales, finance and administration
functions, as well as a client services centre
and conference facilities. A logistics centre
is located nearby. Vision also has regional
offices in London and Rotherham and a
number of smaller regional hubs.
Smyth told
PITR
that there are plans to
increase Vision’s presence nationwide and
that a new base in the south-west is on
the cards.
“We also have a number of potential
Our success
has largely
been
determined
by our strong
commitment
to service
excellence
and customer
service
target acquisitions in sight and see part
of our future growth coming from this
route,” he said. “Other important impacts
of acquiring businesses with a good fit and
in the right location are the people and the
ability to expand our regional footprint.”
He added: “We are very receptive to
engaging with dealerships and opening
a conversation to explore the potential in
joining forces.”
Recognised for excellence
Vision’s success has brought accolades
from organisations both within and
outside the industry. In March, it was
named as one of London Stock Exchange’s
1000 Companies to Inspire Britain. To be
included on the list of the UK’s fastest
growing and most dynamic companies, a
business must show consistent revenue
growth over a minimum of three years and
significantly outperform its industry peers.
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IT
RESELLER.UK
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Vision has also been a finalist in the
Public Sector GO awards for two years
running; a finalist and former winner of
the IT Europa Managed Service Excellence
Awards; and, as Samsung’s leading partner,
has won awards for Partner of the Year,
Innovation Partner of the Year and Capital
Partner of the Year.
“Our success has largely been
determined by our strong commitment to
service excellence and customer service,”
said Smyth. “We are proud to claim we
are a customer-centric business and part
of that involves us engaging with existing
and potential customers face-to-face at
exclusive events we organise.”
Over the years, Vision has hosted a
number of customer events, often with
the support of vendor partners Canon and
Ricoh. In addition to solutions-themed
events on partners’ premises, Vision has
held production print events at specialist
production facilities where customers from
the production print market have been able
to learn more about the companies’ digital
presses and print solutions..
“The feedback we receive from these
events is very encouraging,” said Smyth.
“Customer feedback suggests they really
enjoy them and are a great forum to learn
something new and network within our
sector.”
