PRINT
          
        
        
          
            IT
          
        
        
          
            RESELLER.UK
          
        
        
          
            DIGITAL PRINT
          
        
        
          
            29
          
        
        
          
            The successful printer of the future
          
        
        
          
            will deliver a full-service offering
          
        
        
          
            that extends well beyond printing
          
        
        
          
            and finishing. The exact mix of digital
          
        
        
          
            communications, value added print,
          
        
        
          
            data manipulation and logistics will
          
        
        
          
            depend on the printer's customer
          
        
        
          
            base, its market positioning and its
          
        
        
          
            partnerships. But it’s already clear
          
        
        
          
            what’s required for print to be a
          
        
        
          
            successful communications medium
          
        
        
          
            in the next decade: print has to be
          
        
        
          
            relevant.
          
        
        
          This wasn’t necessarily the case when
        
        
          print was the prime channel for advertising,
        
        
          information and customer communications.
        
        
          However, much of this mundane printing
        
        
          has transferred to digital and will never
        
        
          come back, forcing print to evolve into
        
        
          something smarter, more versatile and,
        
        
          above all, more relevant to those who
        
        
          receive it.
        
        
          If a printer is not part of this
        
        
          development, the only option is to sell print
        
        
          services as cheaply as possible, and this is
        
        
          no way to build for the future, nor to create
        
        
          enduring partnerships with customers.
        
        
          
            IT drives relevance
          
        
        
          Tomorrow’s print service providers must
        
        
          be as comfortable with IT as they are with
        
        
          offset litho. This encompasses everything
        
        
          from operating a website to creating
        
        
          automated workflows that minimise touch
        
        
          points where errors can occur; and from
        
        
          using management systems (MIS) to view
        
        
          performance information to handling
        
        
          the data needed to create personalised
        
        
          communications for more engaging
        
        
          relationships. If that means using social
        
        
          media alongside print, the print house has
        
        
          to deliver.
        
        
          The problem here is that printers
        
        
          continue to prefer to invest in new printing
        
        
          presses than in IT, with few giving thought
        
        
          to how jobs are to be processed before
        
        
          reaching the press or once printed. In the
        
        
          first
        
        
          drupa Global Insights Report
        
        
          published
        
        
          in October 2014, only 23% of the drupa
        
        
          expert panel said they had increased their
        
        
          IT spend in the previous five years. Almost
        
        
          all decision-makers highlighted a lack of IT
        
        
          specialists.
        
        
          Yet IT knowledge is key for automation
        
        
          at the process level. Those supplying
        
        
          software to the industry take it as read that
        
        
          JDF compliance is essential. Producing an
        
        
          eight-page section on standard paper is
        
        
          
            In the run up to drupa 2016, show organiser Messe Duesseldorf has
          
        
        
          
            produced a series of articles on the future of print. In the first of these,
          
        
        
          
            it highlights key trends affecting commercial printers, corporate print
          
        
        
          
            centres and their customers.
          
        
        
          
            Print in the
          
        
        
          
            digital era
          
        
        
          simple, but tomorrow’s customers will want
        
        
          more than this; they will want their printed
        
        
          products to stand out from the thousands
        
        
          of marketing messages their targets receive
        
        
          each day.
        
        
          Highlighting this trend, drupa President
        
        
          and CEO of KBA Claus Bolza-Schünemann
        
        
          says: “Some years from now there will be
        
        
          fewer printing companies but they will be
        
        
          larger and more industrial with a broad
        
        
          service range. In the commercial sector,
        
        
          printers will turn into marketing service
        
        
          providers for print and online services.
        
        
          The connection between print, online and
        
        
          mobile activities will grow stronger.”
        
        
          This transition is in its infancy. Last year,
        
        
          a well known commentator on advertising
        
        
          and the internet pointed out that although
        
        
          consumers spend vast amounts of time
        
        
          with their smartphones, mobile attracts
        
        
          only a small proportion of the overall
        
        
          marketing spend, with the fast shrinking
        
        
          newspaper sector continuing to receive a
        
        
          disproportionate amount of advertising.
        
        
          The share of one is bound to shrink as the
        
        
          other grows – unless newspapers become
        
        
          more relevant to readers. This means
        
        
          hyper-local sections, printed digitally with
        
        
          targeted advertising.
        
        
          
            Print in a digital world
          
        
        
          The same trends are evident in magazines,
        
        
          where mass circulation titles that used to
        
        
          be printed gravure are losing circulation
        
        
          while special interest magazines prosper.
        
        
          There will be fluctuations across national
        
        
          boundaries and as fashions change, but
        
        
          magazines that cater to a community of
        
        
          readers with common interests will not
        
        
          be displaced by digital delivery of content
        
        
          because reading a magazine is about much
        
        
          more than the presentation of information.
        
        
          A decade ago it was predicted that
        
        
          with the growth of the internet, video-
        
        
          
            The problem
          
        
        
          
            is that
          
        
        
          
            printers
          
        
        
          
            continue
          
        
        
          
            to prefer
          
        
        
          
            to invest in
          
        
        
          
            new printing
          
        
        
          
            presses than
          
        
        
          
            in IT.
          
        
        
          Scodix helps your printed products
        
        
          stand out
        
        
          High-speed, variable PDF printing on an
        
        
          inkjet press
        
        
          continued...