PRINT
IT
RESELLER.UK
3
Apparently, Brits are becoming a nation of complainers,
according to new research by a nationwide telephone
answering service.
alldayPA analysed its call data and found that calls
of complaint made to its client base of 24,000 UK
businesses have trebled over the last five years, now
accounting for almost a fifth of all enquiries received.
The company’s CEO says that we're beginning
to lose our traditional British reserve and adopt an
American culture of blame and complaint, he also
cites the rise of social media as a driving force behind
the increase in phone call grumbles.
The number of vendors in the print space continues to
shrink. We saw Samsung exit the print business last year
when HP acquired the business, more recently Kyocera
purchased Annodata, albeit the reseller will continue to
operate independently and Danwood, arguably one of the
biggest dealerships is to
be integrated into the
Apogee Group (page 16).
Acquisitions are undoubtedly one route to business
growth and we expect there will be more to come. Apogee
has finalised four deals in six months and stated its intention
to complete more, and DMS Reprographics, the subject of
this issue’s dealer profile
piece (page 32 has also
confirmed it will be looking
to acquire like-minded
dealerships in 2019.
New research published by Beaming, the business ISP, found
that more than half of British businesses fell victim to some
form of cybercrime in 2016.
Demand for unified threat management devices, web
application firewalls and network access control systems
increased by 71%, 59% and 45% respectively, amongst
those employing between 10 and 49 people, which begs the
question should print and IT resellers be looking at cyber
security technologies as an additional revenue stream?
And finally, if you’ve got any news about your business to
share, would like to be included on our monthly Vox Pop
panel, have a compelling business success story or simply
wish to comment on any industry issues, please get in touch
with us at
James Goulding
, Editor,
07803 087228 ·
PRINT.IT Reseller is published by Kingswood Media Ltd., Amherst House, 22 London Road,
Sevenoaks TN13 2BT
•
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© 2017 Kingswood Media Ltd. Design: Sandtiger Media
04
Bulletin
What’s new in printers
and printing
15
BYOD
Absence of BYOD policies
puts data at risk
16
Acquisitions
Apogee acquires
Danwood, its largest
acquisition to date
19
Security
HP campaign raises
awareness of security risks
22
Print Management
PrinterLogic plans to
expand distribution across
Europe
28
Partner Programme
Dell EMC launches
new integrated partner
programme
32
Dealer Profile
DMS Reprographics invests
in new premises’
34
Business Solutions
James Goulding speaks to
Stuart Evans, CTO of UK
document management
specialist Invu
38
Business Inkjets
Epson takes business
inkjets to the next level
40
Vox Pop
Printers can represent a
significant weakness in IT
security
46
Apprentices
Brother directors job swap
for National Apprentice
Week
48
Events
The Print Show 2017
preview
50
60 seconds with...
Jamie Brothwell,
Print
General Manager,
Exertis
ISSUE 40 · 2017
print
it
reseller.uk
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Issue 40 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online)
Editor:
James Goulding
07803 087228
·
Advertising Director:
Ethan White
01732 759725
·
Publishing Director:
Neil Trim
01732 759725
·
Group Sales Manager:
Martin Jenner-Hall
07824 552116
·
Social Media and Web Editor:
John Peters
07711 204011
·
Art Director:
Nick Pledge
07767 615983
·
Editorial Assistant:
Tayla Ansell
01962 843434
·
Advertising Executive:
James Trim
01732 759725
·
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