Print IT Reseller - Issue 37 - page 39

PRINT
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VOX POP
within the budget of many more dealers.
We see more and more of our data being
imported directly into back-office systems to
improve efficiency and reduce operational
costs of our partners through automation.
This is going to accelerate in 2017 and
more programmes will be developed like the
ATF programme from Katun that will plug
in to the dealer’s back-office and effectively
outsource and automate the toner handling
aspect of the business.
“I think 2017 will see more collaboration
and cross-fertilisation between suppliers
of different services working together to
provide more comprehensive offerings that
add real value to the channel and help the
dealer to reduce office costs and improve
their business. Of course we will want to be
able to report on all this excellence, so we
come back to Data analytics.
“New pricing models – 2017 may be
the year that we see true SaaS pricing
entering the market in a major way. We are
slowly growing this aspect of our partners’
business but it’s still seen as an odd way
to do business in our channel. However
with Microsoft Office 365, Google Docs,
Apple Music and Netflix now accepted
as mainstream, it is difficult to avoid the
conclusion that the subscription model will
break into our channel soon. Our sister
company in the US has introduced a seat-
based billing model to a few key dealers
as a pilot. The results so far would suggest
that it is a great way to align the objectives
of the customer and dealer, and benefit
both parties. Of course you need to be able
to analyse the data to prove it is delivering
as promised.”
“It is likely that there will be a collective
holding of breath from a customer
perspective as they await the implications
of Brexit. Therefore, we anticipate some
customer caution in the first quarter of 2017.
That said, business still has to go on and it’s
likely that many of them, especially those
with a global presence, will have weighed
up the pros and cons of making purchasing
decisions ahead of Article 50 being triggered
in March 2017. Rather than putting
purchasing decisions on hold, I anticipate
that they will continue with their plans.
“In some quarters, concerns over Brexit
could also be a driver for the greater
adoption of managed print services;
they give end-users an assurance that
print costs will be controlled and can be
predicted in uncertain economic times
and when combined with Intelligent Print
Management solutions, help to keep print
costs and volumes under control.
“From an industry perspective, while
efforts will continue to make MFPs easier
to use, more efficient and cost effective,
device security will become a higher
priority for MFP manufacturers in light
of the ongoing security risks posed to
the digital economy, government and
industry compliance mandates, and an
MFP’s role as the backbone of a company’s
digital workflow. We will also see further
developments in the field of mobile print
and a greater uptake of this functionality
as BYOD continues to define the tools
people use in and out of the workplace.”
.
co.uk
Simon Hill,
Sales Director
UK & Ireland,
Nuance
Communications
Simon Hill
Sales Director UK & Ireland
Nuance Communications
Concerns over Brexit could
also be a driver for the
greater adoption of managed
print services
Brexit: Those with a global presence will
have weighed up the pros and cons of
making purchasing decisions ahead of
Article 50 being triggered
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