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SAMSUNG PRINT BUSINESS BRIEFING
Vision is a fast growing managed
print services provider that is
successfully diversifying to provide
large corporate and public sector
organisations with a range of services
including document management, IT
and unified communications, as well
as managed print.
The company has achieved double-digit
growth for the last four years and is two
years into a five-year plan to double in
size by 2020. In March, it was named as
one of London Stock Exchange’s 1,000
Companies to Inspire Britain.
Vision has been working with Samsung
for almost seven years and in that time
has won awards for Partner of the Year,
Innovation Partner of the Year and Capital
Partner of the Year. The strength of this
relationship was underlined in June, when
Vision was made a Samsung Global Partner,
one of just two in the UK and six worldwide.
PrintIT Reseller
caught up with
Operations Director Mark Smyth to find out
more about the benefits of partnering with
Samsung.
PrintIT Reseller:
How have your
customers’ print and document
requirements changed in recent years
and how does Samsung technology
help you satisfy these changing
needs?
Smyth:
We’ve got clients on their second
and third generation of managed print and
we are seeing print devices transition from
just being part of an MPS to being part of
an organisation’s digital transformation.
It is no longer just about managing print;
it’s about managing the document and
the document content – its storage and
retrieval and the processing of that data
into other applications and ERP systems.
Samsung machines help with this.
They have a very open architecture, which
makes it easy to work with and collaborate
with other software platforms, and their
scanning capability is among the fastest, if
not the fastest, in the market. In the early
stages of digitalisation, organisations often
have a high volume of documents to scan
and Samsung MFPs can scan both sides of
a page in a single pass at very high speed.
We are seeing much greater use of
cloud-based applications like Google Docs,
Dropbox and Evernote to collaborate
with and work on documents. The latest
technology in smart devices, particularly
Samsung’s tablet display, makes apps far
more accessible and gives a far better user
experience.
Mark Smyth explains how Vision’s partnership with Samsung is helping the
managed print and managed document services provider to achieve its ambitious
growth plans
A shared vision
The customer requirement that we see
most through tenders and proposals is
for a roadmap of innovation. Customers
want to know more about the technology
platform and the capabilities it supports.
Samsung’s SmartUX Center platform is
dynamic, innovative and offers much more
than just basic print/scan/copy, which is
what MFP technology has traditionally
delivered. The familiarity of the control
panel has a comfort factor that helps
users get more from the device. Effectively,
it is a large tablet and it lets you access
applications the same way you would with
your smartphone.
PITR
:
Has Vision developed any apps
on behalf of customers?
Smyth:
Yes, together with Samsung,
we have developed apps for some very
large education clients and universities.
Examples include university directories;
maps to help people find their way around
a campus; and apps for loading student
profiles.
I think this will be a growing part of
the business. Other manufacturers are
trying to follow suit, but in some cases
their operating system is locked down
which means you can do very little with
it. Samsung’s platform is very open.
Essentially, it has put a mini-computer/
PC tablet on the device, and you can do
with that just what you would with a
smartphone and tablet.
Larger clients like the open aspect of
Samsung SmartUX Center and the fact that
it’s ground-breaking technology. Nothing
in the world of print and hardware devices
had changed much. Then, all of a sudden,
you get this – it has changed the market.
We are
seeing much
greater use
of cloud-
based
applications
like Google
Docs,
Dropbox and
Evernote to
collaborate
with and
work on
documents
Mark Smyth,
Operations Director,
Vision
