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PRINT MANAGEMENT
This is the second year in a row that
the company has been identified
as the market share leader in an
IDC print management report. The
latest study entitled
Worldwide and
U.S. Device and Print Management
Market Shares, 2015: Year of the
Evolving, Fragmented Market
will be
available to qualified customers and
partners.
Nuance’s print management solutions
enable organisations to gain control of
their entire print environment by reducing
costs and bolstering security. To make
printing more efficient and reduce the
burden on IT, Nuance software focuses on
four key areas: security and authentication,
hardware fleet optimisation, consumables
cost reduction and network infrastructure.
Product of choice
“Nuance continues to lead the print and
document management software vendor
market with its Equitrac, SafeCom and
Output Manager solutions,” said Holly
Muscolino, Research Vice President of
Document Solutions at IDC and co-author
of the report. “Though the printing
equipment manufacturers that Nuance
partners with frequently have their own
‘homegrown’ solutions, Nuance products
are often the product of choice for larger
enterprises with extensive fleets of multi-
brand devices.”
Muscolino said that Nuance continues
to be a leader in the device and print
management market, not only from the
perspective of market share, but also in
terms of ongoing development. “Nuance
continues to innovate in terms of vertically
focused solutions, document and data
security, enterprise-grade infrastructure and
a unified platform for capture and print,”
she noted.
“Security remains the top priority
for IT departments with 70 per cent of
companies having experienced a data
breach through printing,” said Michael
Rich, Executive Vice President and General
Manager at Nuance Document Imaging.
“With Equistar, Output Manager and
SafeCom, Nuance ensures that customers
leave no document unsecured, no penny
unturned, and no worker unconnected.”
Consistent, familiar and intuitive
Nuance Document Imaging provides
software solutions and expertise for
professionals and organisations to gain
optimal control of their document and
information processes. Its expansive
portfolio enables strict compliance
with information security policies and
regulations while enabling organisations
to streamline and eliminate gaps across
the full spectrum of workflows spanning
the lifecycle of their documents from
origin to archiving. For users, Nuance’s
imaging solutions deliver an experience
that is consistent, familiar and intuitive
for more efficient, natural, and intelligent
interactions with technologies used to
create, capture, and process documents.
Case in point
Globally, Nuance has many customers
across multiple sectors – including
education, healthcare and financial
services. In the UK, one such example is
NHS Lanarkshire. Using Nuance Equitrac,
it is now able to track output from all
connected printers and devices. Adrian
Hargan, NHS Lanarkshire’s IT Customer
Services Manager explained: “With
Equitrac deployed on the new MFPs, NHS
Lanarkshire was able to centralise its
Nuance recognised
by IDC
printer fleet and remove 300 inefficient
desktop printers. Today, we can also
generate print usage reports and set and
enforce print quotas which further help
control costs.” It’s a strategy that has
succeeded, with NHS Lanarkshire saving
an estimated £36,000 in print costs, which
effectively achieves ROI in 12 months.
Another example is the University of
Warwick. A lack of control over print costs,
consumables and print volumes and the
need for more flexibility and greater print
security are problems of the past, now that
the University has deployed SafeCom from
Nuance.
It has helped the team regain control of
the fleet, reduce costs and gain a greater
insight into how printers are used, while
offering staff and students far greater
flexibility over how and where they print.
Chris Wood, Service Owner, Printing
Services, said that one of the University’s
issues was document security, which has
been resolved thanks to SafeCom’s pull
print functionality.
“SafeCom gives staff and students alike
the assurance that only they can retrieve
their work, which ensures confidentiality.”
he stated. But security is just one of the
benefits, and it helps address another
one too, that of unnecessary paper waste.
“SafeCom deletes unclaimed print jobs
from the server queue within 24 hours.
We can actually see the benefit of this, as
the paper bins are no longer filled with
documents that have been printed but
unclaimed.”Wood added:
“Another advantage of deploying
SafeCom is that students are no longer
tied to one specific printer or device. It
used to be that if the device was broken,
they couldn’t print their work. Now they
have the convenience of choosing from
a number of different devices across the
campus, collecting their documents using
their University ID card,” he said.
Nuance will make the report available to
qualified customers and partners. To view
the full findings, please register at: http://
ndi.nuance.com/IDC_PM_Marketshare.
Nuance’s
imaging
solutions
deliver an
experience
that is
consistent,
familiar and
intuitive
Nuance Communications has
been named the market share
leader among global device and
print management vendors by
IT market research and advisory
firm IDC
Michael Rich,
Executive Vice
President and
General Manager,
Nuance Document
Imaging
