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BULLETIN
6
Entanet secures ISO accreditation
Entanet has been awarded BS EN
ISO 9001:2015 quality management
accreditation following an audit of its
quality management system, underlining
its commitment to driving high levels of
customer satisfaction and performance
improvement.
The company had been refining its quality
management system for some time ahead of the
audit, culminating in its successful attainment of
the accreditation. “It’s a significant achievement
for the company,” said Chief Operating Officer,
Paul Diamond.
DMSL launches Vonage
campaign
DMSL is aiming to entice more resellers onto
the Vonage Partner Programme, with a series
of promotions and adverts aimed at driving
end-user leads and highlighting the benefits
of working with the cloud-based voice
services provider.
John Carter, DMSL Managing Director, said that
the campaign is attracting the attention of smaller
businesses. “Vonage gives SMBs exactly what they
need from a cloud-based voice solution. It’s simple,
affordable and it works. Most businesses should be
able to reduce their telephony costs by close to a
third with Vonage and with the additional benefits
and offers we’re making, it’s a very attractive
proposition.”
Resellers can currently offer free IP phones with
new 12-month or 36-month contracts for Vonage
cloud-based phone systems. Vonage is also providing
next day delivery of phones and rapid provisioning, so
that customers can be set up almost straight away.
DMSL is driving lead generation through its
own nationwide campaign and providing marketing
support, customer billing options and first line
customer care and technical support.
Autotask opens new
Manchester base
Autotask whose international
headquarters are in Richmond, says that
the new Manchester office will allow
for closer contact with customers in the
region.
“Establishing an office in Manchester
demonstrates our ongoing commitment to
serving the needs of our customers and enables
us to provide them with the resources and
support to help them take full advantage of their
investment in Autotask,” said Mark Banfield,
Autotask Vice President, International.
Autotask will double its Manchester staff by
year end and is currently hiring locally for several
positions. Plans are also underway to expand the
office space in 2017."
Acronis extends intY
agreement
Acronis has extended its agreement with
international cloud distributor intY to
include the complete portfolio of its data
protection and storage solutions, including
Acronis Backup Cloud, Files Cloud, Backup
Advanced, Access Advanced, and Access
Connect.
Partners will have access to the latest
technology and receive training and support to
bring Acronis products to market. intY will provide
dedicated account managers and technical
support including rapid issue resolution, quality
training and post-sales support, to ensure that
partners are able to integrate Acronis products
and services into their existing sales and
marketing infrastructure in the most effective and
cost efficient way.
Strategic acquisition for
RedstoneConnect
RedstoneConnect, a provider of
technology and services for smart
buildings and commercial spaces has
acquired IT support services company
Commensus. The deal worth £2.4 million,
broadens RedstoneConnect's existing
suite of managed IT solution services,
providing further opportunity to cross-
sell to its existing clients.
Commensus is a well-established IT end-
to-end managed services provider, servicing
72 clients globally, providing 24-hour network
support, infrastructure and communications.
The acquisition will enable the Group to offer
a cloud-hosted IT services solution alongside
Redstone's existing 'on-the-ground' managed
IT services, providing both new and existing
clients with broader and more flexible
solutions.
Tech Data push to ‘engage’ resellers
The distributor is looking to bring more
resellers on board with its TDengage
webstore service. The service, which
enables resellers to offer any of the
extensive range of products the distributor
stocks on their own website, has been
piloted in the UK since March.
“The TDengage service is working really well
and we’ve been very encouraged by the results to
date,” said SMB Marketing Manager Helen Parsons.
“Resellers can massively extend the range of
products they make visible to customers and as it is
branded with their logo and colour scheme, and the
pages link directly to their website and social media
pages, customers will always stay fully engaged
with the reseller and not drift off to other websites.”
The service is available free of charge to Tech
Data customers on the Basic option. Additionally,
for a fee of £395 a year, resellers can also have a
full web store, with pricing, stock availability and
ordering basket functionality included. For £995
a year, Tech Data can also provide a complete
e-commerce site creation service with a full set of
features and functionality and the ability to make
changes at any time.
TDengage pages can be set up online in just
a few minutes and resellers can adjust what
customers do and don’t see at any time. Parsons
said that Tech Data will provide help and advice
to resellers on driving traffic to their site and
making the most of the constantly updated vendor
materials. A range of free resources are already
accessible via the company’s Marketing Portal.
John Carter, Managing Director, DMSL
Paul Diamond,
Chief Operating
Officer, Entanet
