01732 759725
DISTRIBUTION
32
Trusted by global office product
corporations, national resellers,
contract stationers and IT resellers
to manage their EOS and wider
business supplies fulfilment, VOW
has built its credentials over 30 years
and now has more than 20 direct
EOS manufacturer relationships. It
has been an authorised distributor
for HP for over 12 years, with other
direct relationships including Brother,
Canon, Epson, Imation, Kyocera, OKI,
Samsung, Sony and Xerox.
Ongoing investment
European Office Products Awards (EOPA)
Wholesaler of the Year in 2013 and 2014,
the company has consistently invested in
people, technology and initiatives to ensure
growth and profitability for its partners.
In the last 15 years it has made £20
million worth of investment in its logistics
operation to meet the changing needs of
the consumer.
Head of EOS services at VOW is
Channel Director Nikki Todd, who describes
the infrastructure in place to support
customers:
Nikki:
“In total we have invested £20
million in the last 15 years to ensure our
capabilities are among the strongest in
the sector. This constant investment in our
operations has ensured we have the most
up-to-date technology in our warehouse
and transport fleets and are able to meet
the demands of a very fast moving market.
Investments in IT have enabled us to
deliver tailored order presentations such as
Pick Wrap & Label direct to the consumer
or into resellers’ premises at often bespoke
timed deliveries to suit those resellers’
operational shift patterns.”
Bespoke services
VOW also offers a range of bespoke
services to support the different needs of
its customers, ranging from the National
EOS Specialists (NES) team to a third party
fulfilment service.
Nikki:
“The NES team has a proven
track record in enabling IT reseller
development. Managed by Danielle
Gallagher, the team works exclusively with
around 600 IT resellers, getting to know
each one and their specific needs. Every IT
reseller has different circumstances and the
NES team is dedicated to understanding
these and creating an individual, bespoke
relationship that helps them to grow and
diversify in line with their business goals.”
This consultative approach has seen the
NES team help resellers achieve impressive
complementary category sales growth.
In 2014 this included 26% growth in
traditional office products, 32% in facilities
supplies, 35% in furniture, 64% in paper
and 21% in technology.
Nikki:
“We also work with National
Contracted Resellers (NCR) through
a specialist division managed by Paul
Kirk who is supported by a business
development manager and two account
managers. The NCR team is designed to
build special consultative partnerships
with these national resellers. Its extensive
knowledge and expertise enables these
resellers to grow their EOS and technology
capabilities while working with VOW
more broadly to ensure growth across the
product categories.”
Providing a range of powerful
services that enable customers
to reach new markets and
grow their businesses, VOW
is leading the market in
specialist EOS distribution
partnerships.
VOW – a true EOS
distribution partnership
The final piece of the jigsaw is the
provision of third party fulfilment directly
to IT resellers’ customers. This enables
resellers to successfully outsource their
warehouse and delivery operations, reduce
or de-duplicate costs and focus on core
sales and marketing activities.
Front of the queue
Nikki:
“Our vast experience in the
technology channel and our direct
relationships give our resellers a depth
of front line support that they cannot
find with indirect distributors. These
relationships mean we are front of the
queue for stock, giving our customers the
confidence of continuous supply of original
brands at all times.
“From our state of the art logistics
capabilities and knowledge of category
trends to hugely experienced teams and
direct manufacturer relationships, we are
the partner of choice for anyone looking to
grow their business, outsource distribution
and develop in new category areas.”
For more details contact VOW on
0844 980 8000.
In total
we have
invested
£20 million
in the last
15 years to
ensure our
capabilities
are among
the strongest
in the sector
