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In the reseller community, NewField
IT is best known for its Asset DB fleet
optimisation toolset, which MPS
providers, end users and NewField IT itself
use in printer fleet assessments for data
discovery and future state design.
NewField IT has now enhanced the Asset DB
portfolio with a new licensing programme for
Asset DB Cloud, lowering the entry point for the
software, opening it up to dealers and end users
of any size.
Asset DB Cloud bundles Asset DB WebSmart
licenses for use on tablet PCs with data analytics
provided by the CompleteView analytics platform.
NewField IT managing director James
Duckenfield said: “Professional assessments
combined with modern data visualisation and
analytics are what customers will come to
expect in the market place. We’ve restructured
our licensing in direct response to the market
demand from a growing customer base of smaller
and medium-size dealers needing to adopt MPS
for SMB clients.”
There are three pricing levels to choose from:
Asset DB Cloud Personal Account
: the
entry-level option provides customers with a free
subscription, including two Asset DB WebSmart
logins and up to five projects. It requires just one
paid Asset DB client (with a maximum of two
clients in total);
Asset DB Cloud Professional Account:
the
next level up requires a paid annual subscription
and is for five Asset DB WebSmart logins and up
to 10 projects. It, too, requires just one Asset DB
(paid) client, but subscribers can add additional
paid clients up to a total of five; and
Asset DB Enterprise Account:
the
premium offering, also requiring a paid annual
subscription, offers unlimited Asset DB WebSmart
logins, unlimited projects and unlimited (paid)
Asset DB clients.
All three packages can be enhanced with
Report Editor, a logic-based reporting system,
and subscriptions to the NewField IT analytics
platform CompleteView.
Asset DB Cloud for all
a systems integration lab where software
development teams assess hardware
products, brainstorm and do other tasks
that can’t be done remotely.
Collaboration space.
To better serve the
needs of users, businesses should provide
a variety of meeting rooms, combined with
an online and walk-up booking system
integrated with Outlook.
“Rather than waste a load of real
estate with big meeting space used by
few people, we have tiered ours. We have
single-man meeting rooms where you can
collaborate with someone externally; we’ve
got three-man meeting rooms; we have
a conference room with telepresence; we
have a standard meeting room; and we are
about to open a room with a touchscreen
table running Asset DB, CompleteView
and other electronic assets we use to help
customers make decisions. It will have
no other furniture and can be booked for
30-minute slots.”
Open plan office space.
NewField IT
recommends a mixture of fixed desks for
people who have to come into the office
every day and hot desking, with a clear
desk policy and and no paper filing. Paper
is still printed by NewField IT employees,
but it must be thrown away or scanned
into the company's cloud-based DocuShare
document management system when
finished with. Any paper left on a desk at
the end of the day is placed in a communal
sin bin, from where it can be retrieved if
necessary.
Social space.
The fourth zone is shared
space, such as a kitchen or break-out area.
New skills
Duckenfield argues that this style of
office will become increasingly common
in the future and that as technology
advances and organisations’ use of data
improves their need to print will decline.
It is therefore essential for MPS providers
to develop new skills and capabilities so
that they are not limited to print but can
address customers’ broader information
requirements.
“(This approach) is already happening
a lot in the enterprise. As with MPS when
it first came out, it’s the enterprise that
is embracing it first, as the bigger the
organisation, the greater the benefit. We
are already engaged with quite a few large
corporates and multi-nationals that want
to move in this direction. It is going to take
time for this to percolate down to the SME
and SMB level, but it will happen,” he said.
“The use of paper will change radically
over the next 5 years and MPS has got
to change too. Gartner says it is going to
phase out its
Magic Quadrant for MPS
and
replace it with MCS – Managed Content
Services. This is an opportunity for MPS
providers, but only if they are change
facilitators. If customers see that they
are there to help them on this migration
to more efficient working practices, with
low real estate, high compliance and low
risk, then they have to be change agents
and that is not in the DNA of many of the
equipment resellers in the market.”
MPS providers that make the transition
might see less print revenue but, as
Duckenfield points out, any decline in that
area will be more than offset by additional
service revenue.
“We have reduced paper by 34%,
so we're not completely paperless, and
we have had to invest in technology to
make that happen: we have to have a
document management system; we have
to do integration to make that document
management system work. If you can take
customers through this change journey,
there are new revenue opportunities to
offset any reduction in print and you are
going to radically change the relationship
you have with your customer: this is not
a three-year engagement, it is a much
longer-term project,” he said.
Such has been the success of its Future
of Work strategy that NewField is changing
its focus both for trade and end user
customers.
“Our focus now is on non-print revenue
growth for our partners and trying to
deliver them higher value clicks where you
are not just getting revenue from the click,
you are getting revenue from the services
that go alongside that click or software,”
Duckenfield explained. “And for our end
user customers it's not just savings around
print, it’s savings around time and space,
making them go faster as a business,
helping them be more compliant, helping
reduce their back office overheads.”
...continued
The use of
paper will
change
radically over
the next
5 years...
Soft seating in
the NewField IT
reception area
