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Grow your business with UTAX (UK) LTD
UTAX Product Demonstration Days:
October 2014 – March 2015
PRODUCTIVITY, RELIABILITY, QUALITY, YOU
What does the printed page mean
for you? For many resellers it is
both a source of revenue and an
opportunity to sell additional services
that can help a customer eliminate
unnecessary, uncontrolled printing,
such as print management software
and card-based pull printing.
For James Duckenfield, managing
director of NewField IT, the printed page is
the symptom of a much more fundamental
problem – and a much bigger opportunity.
“If you look at most organisations,
you will see that their data is split across
several repositories. Several years ago we
did a project for a Top 10 law firm. Their
information was split between email,
which was one of their main document
management systems, and an email
archive, which was a separate specialist
system for archiving email; they had a
document management system, which
the IT department had dumbed down so
much that people didn’t use it; they had a
system for tracking on-site records, which
wasn’t well used; and a separate system
for tracking off-site records. With all those
different sources of record, it would take
an eternity to find your documents. So,
what happened was that people printed
everything and kept it in a filing cabinet,”
he said.
Instead of implementing controls to
reduce printing, which is what many MPS
providers would do, Duckenfield says
NewField IT chose to address the root
causes of the problem – the company’s
inefficient IT infrastructure.
PrintIT Reseller
sees the the Future of Work in practice in NewField IT's
new Twickenham offices and finds out why MPS providers must become
change agents
Agents for
change
“We were able to say ‘Gone are the
days when you have six or seven different
sources to go to to find your data; we are
going to have one document management
system and it’s going to be integrated
into other key systems like email so that
it has real value for your day-to-day job’.
Moving to this system allowed the firm to
consolidate its real estate, from two offices
in Central London to one office, bringing
massive real estate savings. And their fee
earners got 10% more space than they
had before. It was a win:win for everyone
involved.”
For Duckenfield, broadening the
argument to focus on filing and document
management and not just print makes
perfect sense – especially as it can be
accomplished using the same Asset DB
and CompleteView tools that NewField IT
and many resellers already use for print
assessments.
“The real estate savings are so much
bigger than print savings. If we are trying
to build a business case for change, we can
either stick to print and deliver savings of
hundreds of thousands of pounds or we
can start incorporating real estate which
adds up to savings of millions of pounds. I
don’t know any big corporates that don’t
James Duckenfield, managing director,
NewField IT
NewField IT
advocates strict
zoning of office
space
