PRINT
IT
RESELLER.UK
47
ACQUISITIONS
Clive Hamilton,
Group Managing
Director
Our goal is
to achieve
£20 million
turnover by
2020. We’ve
got a plan
in place
and we’re
on track to
achieve that
customers will continue to enjoy all the
products and services from Toshiba. In
addition the takeover will ensure clients
will be able to benefit from Pinnacle’s
extensive suite of products, services and
software solutions.
Crebolder said that the deal will
provide Copier Mate’s customer base
with access to more services beyond print
from hybrid mail to document solutions
to scanning solutions and more. As
part of its strategy to adopt a stronger
solutions focus, the company is a Microsoft
Silver Partner and a VMware accredited
technology provider, moves that placed it
in a strong position to provide clients with
a full complement of tailored, flexible and
scalable on premise, hybrid and cloud, end
to end solutions.
And whilst the overall strategy is to
increase its Xerox business, that will very
much depend on customer requirements.
“We will try to evolve Copier Mate’s MIF
to Xerox but if the customer doesn’t want
Xerox, then we will also continue to offer
the Toshiba range and to service those
devices,” he explained.
In addition the group’s local service
desk is now managing all of the calls from
Copier Mate’s clients. “All calls are now
has not been disclosed was supported
with institutional backing from Finance
Wales. Commenting Sam Macalister-Smith,
Finance Executive at Finance Wales said:
“We are delighted to support a significant
part in this transaction. This deal not only
strengthens Pinnacle’s position in the
industry but is also a great example of
how Finance Wales and businesses can
work together to protect and grow Welsh
interests in a rapidly changing European
economy.”
Crebolder confirmed that there are
other deals on the cards. “We have a war
chest,” he said. “We have a long-standing
partnership with Finance Wales and the
funding in place to complete more deals,
adding that there are potentially three in
the pipeline.”
The group is also putting its money
where its mouth is and ramping up
recruitment to support its aggressive
growth strategy. “We have recently
boosted our sales team, adding five
new recruits,” said, adding: “And we’re
proactively looking to make a further five
appointments.”
Pinnacle’s head office is in Cardiff and
it also has offices in Exeter and Watford.
being routed through our local service
centre, we’re providing them with remote
support through which we are able to
resolve the majority of issues on the
phone, as well as full break-fix solution,
engineer visits and toner and supplies
replenishment,” Crebolder added.
More deals in pipeline
In October last year, Hamilton told
PITR
that future growth was firmly on the cards.
Crebolder concurs: “Our goal is to achieve
£20 million turnover by 2020. We’ve got a
plan in place and we’re on track to achieve
that. Future growth will be both organic
and through acquisitions.”
The Copier Mate deal whose value
