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HP turns to the experts with
new Security Advisory Board
The Security Advisory Board will
work with HP to identify evolving
threats and generate strategic
conversations about the rapidly
shifting security landscape with both
HP and the market.
The three new board members all have
first-hand experience of hacking and are
familiar with the latest developments in
cyber security. They include:
n
Michael Calce
, a.k.a. Mafiaboy, a
security consultant who in 2000 at the age
of 15 unleased a massive cyberattack that
brought down Yahoo!, eBay and Amazon.
It led to an FBI manhunt and $1.7 billion
in economic fallout;
n
Robert Masse
, a partner at Deloitte
(but acting independently), who has more
than 20 years’ experience in cybersecurity,
including a run-in with law enforcement
over hacking in his teens; and
n
Justine Bone
, who began her career
doing reverse engineering and vulnerability
research at New Zealand’s version of
the U.S. National Security Agency before
leading security for companies, including
Bloomberg LP. She’s now CEO of MedSec,
which analyses technology security for
healthcare companies.
Security has become a priority for HP
and its customers, as cyber criminals have
become more skillful, flexible and mobile
working have created new vulnerabilities
and the number of vulnerable devices has
increased. There are expected to be 20
billion network-connected gadgets by 2020
and, according to Bone, it takes just two
and a half minutes after you plug in a smart
camera or screw in a smart light bulb for an
internet bot to compromise that device.
HP’s strategy is to build devices, like its
printers, from the ground up to be secure
and able to adapt to new threats as they
emerge.
“HP is looking to implement security
on anything and everything they develop,”
said Calce. “That’s the type of mindset we
need if we ever want to have some level of
security in this world.”
HP has strengthened its cyber security capabilities with the
establishment of a new Security Advisory Board and the
recruitment of three external security specialists to sit on it.
centric verticals, such as healthcare, legal
and financial services.
Servicing & Support
Another significant introduction slated for
next Spring is Smart Device Services 2.0.
Due to be delivered as part of HP’s existing
third party fleet management software,
this set of cloud tools and device-based
sensing capabilities leverages the power
of IoT, big data, machine learning and
predictive diagnostics to maximise device
uptime and reduce servicing and support
costs.
Key capabilities include:
n
Parts failure prediction, with device
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components monitoring and chance-of-
failure predictions to optimise service calls
and parts planning;
n
Enhanced diagnostics, with scanner dust
detection, a print engine failure sensor for
core engine issues and improved problem
analysis capabilities for unresponsive
devices;
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Fleet optimisation, with remote
remediation and expanded HP fleet support;
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Enhanced collection and billing, with
detection and notification when the data
collection agent (DCA) or devices go
offline, or when a printer’s serial number
is cleared;
n
Device health alerts, including the ability
to select which events trigger real-time
alerts and to detect when service
counts for long life consumables are
not reset after replacement; and
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Service requests via a ‘Report
A Problem App’ on the device
control panel that customers
can use to communicate with the
reseller when printing problems
occur.
To find out more about HP’s new
printers and solutions, please visit
