01732 759725
18
PARTNER PROGRAMME
ProcessFlows relaunches
channel partner programme
Tailored to suit business models and
markets, the ProcessFlows channel
partner programme provides a
framework to help resellers expand
their portfolio and experience, grow
their business, retain customers
and increase profits.
The company says its channel partners
have a large and diverse client base,
however they share common goals such as
a desire to make organisations work more
efficiently, speed up business processes
and deliver a positive experience for staff
and customers alike.
ProcessFlows’ solutions portfolio is
comprehensive, covering a broad spectrum
of business needs. Whether customers
require one specific piece of software at
the best price, or complicated, custom-
built solutions to speed up entire business
processes, the company will impart its
knowledge and capability to support
partners to sell and upsell.
The new programme empowers
partners to provide best of breed solutions
to their customers, whilst arming them
with second to none sales support.
Benefits include competitive margins,
access to numerous revenue streams
and annuity opportunities. All of which is
backed with an infrastructure and client
services operation to help support resellers
to maximise every sales opportunity.
Partnering with ProcessFlows
The company has created a dedicated
channel team to support partners fully in
every requirement, whether it’s generating
a quote, gathering information, or helping
them to create a personalised marketing
campaign.
Working in partnership with
ProcessFlows gives resellers access to a
combination of resources and rewards
including:
n
Partner Communication:
Monthly
newsletters, product announcements,
partner seminars and webinars
n
In-house Systems:
Partners are
encouraged to use ProcessFlows’
applications and solutions in-house
n
Sales Training:
Online and on-site
training courses and tools, to enable sales
team to identify and create opportunities
n
Technical Training:
On-site and public
courses are available, adapted to meet
bespoke requirements
n
Marketing:
Assistance in the design,
creation and delivery of marketing
materials and campaigns
n
Dedicated Partner Gateway
for
collateral downloads
n
Pre-Sales Support:
Experienced
account managers provide assistance
in customer meetings, demos and info
requests
n
Technical Support:
Access to
ProcessFlows’ Client Services team, for
pre-sales technical support, consultancy,
helpdesk, project management, training
and development requirements
n
Quick Quotes:
Fast and effective
quotation system. SLA for quotation within
a maximum of 24 hours
n
Reward Schemes:
Incentive schemes
and campaigns to reward channel partners
for their commitment and achievements
Partners who join the programme
have to commit to develop opportunities
for ProcessFlows, to meet agreed revenue
targets, attend product update and training
seminars, carry out regular marketing
campaigns, jointly develop a business plan
with agreed objectives and quarterly reviews.
Client services
All products and solutions supplied by
ProcessFlows come with 12 months
support and maintenance. Technical issues
are managed by its UK-based helpdesk
analysts who have vendor accreditation for
the products they support. The company
ProcessFlows has relaunched its channel partner programme, a move it
says reaffirms its commitment to partners
also offers a range of value-added support
services, such as multi-year contracts, 24x7
and on-site support. All of these services
can be resold by partners.
A range of structured and tailor-
made training courses for end-users and
administrators is also available; ensuring
users and organisations gain full benefits
and return on investment. ProcessFlows is
the only UK accredited Training Centre for
RightFax, Alchemy and CX-E.
The company has undertaken numerous
development projects on behalf of
clients, providing bespoke, integrated and
standalone solutions, ranging from one-
off applications, through to commercial
programmes that are now re-sold around
the world. These have included simple
and complex Windows or web services,
standalone applications, hosted web-based
solutions, client utilities and more.
As a Microsoft Gold Certified Partner,
ProcessFlows is also uniquely positioned
to help resellers maximise their customers’
investment in SharePoint by combining
it with market-leading products. It also
develops unique security solutions for
SharePoint.
The company also has accredited project
managers, with the essential skills to help
with planning, organising, securing and
managing resources to bring about the
successful completion of specific project
goals and objectives, with maximum benefits.
Ongoing annuities
Channel partners also have the opportunity
to earn ongoing annuities from support
renewals for the systems sold. Partners
who wish to be involved with the
management of helpdesk faults and
securing the renewals in a timely manner
will receive an agreed amount on the full
renewal price. Alternatively ProcessFlows
can manage the renewals directly with the
end-user.
Sales Director Tim Muckart said: “We’re
pleased to announce the launch of this
year's partner programme. It renews the
focus on what we can provide our partners
to help them achieve the best results with
their customers. Our dedicated channel
team is also on hand to assist partners in
any way they need.”
The company
has created
a dedicated
channel team
to support
partners
fully in every
requirement
Tim Muckart,
Sales Director,
ProcessFlows
