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IT INDUSTRY OUTLOOK
TECHNOLOGY
n
The tools of the cloud era emerge:
New
elements built from a cloud mind-set will play
larger roles, challenging users to integrate the
pieces into a comprehensive digital strategy.
n
Security gets worse before it gets
better:
Many firms remain unprepared for a
cyber-attack even in the midst of a flood of
headline-making security breaches.
n
Data teams bridge the gap between IT
and business:
Data specialists will move from
backstage to centre stage to harness the power of organisational data.
n
IoT transforms physical environments and social conventions:
The Internet of Things will be a major disruptor as more physical objects gain
intelligence and connectivity.
CHANNEL
n
New faces in the channel test traditional go-to market approaches:
The line-up of sources for technology solutions is expanding as non-traditional
entities get into the business.
n
Mandate coming to retool partner programmes:
What was once
valued - sales spiffs, discounts and rebates - are no longer as relevant in today’s
services-based market.
n
An aging channel community hastens need to find new blood:
An
estimated 40 per cent of the channel universe expects to retire over the next
decade. Where are their successors?
n
Opportunity spikes in cloud management arena:
The number of cloud
companies and services continues to proliferate, giving customers more options
and more opportunities for channel partners.
WORKFORCE
n
Workers push the boundaries of ‘bring your own collaboration’:
It’s
a balancing act for employers, the benefits of greater productivity and employee
satisfaction vs. security risks.
n
The blended workforce takes on new meaning:
Match-making
employment platforms create new options for employers, full-time, temporary
and contract workers.
n
Debate intensifies over technology’s impact on employment:
New
questions arise over the use of artificial intelligence, virtual assistants and other
knowledge-based systems.
n
Skills gap grows in scope and nuance, forcing organisations to
rethink workforce strategies:
All signs point to a widening skills gap in
many areas. But many employers still lag in hiring or professional development
best practices.
CompTIA’s IT Industry Outlook 2017 is based on an online survey of 530
industry executives in the United States (310), United Kingdom (122) and
Canada (98).
CompTIA’s
IT Industry Outlook 2017
report projects
global industry growth of 4.1 per cent in 2017. The
recently released report also identifies 12 trends in
technology, workforce and the IT channel that are likely
to impact the industry
Trends to
watch in 2017
Copyright(c)2017CompTIAProperties,LLC,AllRightsReserved|CompTIA.org|research@comptia.org
TECHNOLOGYTRENDS
TheToolsoftheCloudEraEmerge
SecurityGetsWorseBeforeItGetsBetter
DataTeamsBridgetheGapBetweenITandBusiness
IoTTransformsPhysicalEnvironmentsandSocial
Convention
CHANNELTRENDS
NewFacesintheChannelTestTraditionalGo-to-
MarketApproaches
MandateComingtoRetoolPartnerPrograms
AnAgingChannelCommunityHastensNeedtoFind
NewBlood
OpportunitySpikesinCloudManagementArena
WORKFORCETRENDS
WorkersPushtheBoundariesof‘BringYourOwn
Collaboration’
TheBlendedWorkforceTakesonNewMeaning
DebateIntensifiesOverTechnology’sImpacton
Employment
SkillsGapGrowsinScopeandNuance,Forcing
OrganizationstoRethinkWorkforceStrategies
Thefutureisnow.Withincreasingfrequency,thisassertionseemstofinditswayintocommentary
addressing the state of technology. Recent advances have made the leap from what is typically
characterizedasinterestingorcooltowhatcanonlybedescribedasmind-blowing.Pickyourscience
fictionreference–whetherTheJetsons,2001:ASpaceOdyssey,orMinorityReport,tonameafew,and
it’snothardtoseewhatwasonceconsideredfuturistictechnologyallaroundus.CompTIA’sscanofthe
technologylandscapepointstoanotheryearofinnovation,growth,andofcourse,afewsurprises.
IT INDUSTRY OUTLOOK 2017
RESEARCHREPORT
January2017
Anotablemilestonewasrecentlyattained.Forthefirsttime
ever,thefivemostvaluablecompaniesintheworldwereall
technologycompanies.Whilestockmarketvaluationsshould
be taken with a grain of salt, it did mean technology
supplanted the behemoths of the energy, finance,
healthcare,andmanufacturingsectors.
Byjustabouteverymeasure,technologycontinuestoshape
theworldaroundusinevermoreinterestingandsometimes
unsettlingways.Withthegroundworkofcloud,mobility,
data and connectivity laid, the year ahead will see
evolutionary advances on many fronts. Digital business
transformationremainsadrivingforceforsmallandlarge
enterprisesalike.Thoseplayingcatch-upwillfacegrowing
andpotentiallynewformsofcompetitivepressures,while
thoseontherightpathwillhavetheopportunitytoexplore
advancesinareassuchasvirtualreality,artificialintelligence,
advancedanalytics,theinternetofthings,andinevitably,a
fewunexpectedbreakthroughs.
Complementing the innovation pipeline is a sense of
optimism heading into 2017. CompTIA’s Q1 IT Industry
Business Confidence reached a new high, signaling an
economyonsolidfootingandapositiveoutlookamongIT
industryexecutives.
CompTIAprojectsglobalITindustrygrowthof4.1percentin
2017.Ifthisgrowthmaterializes,itwillpushthe$3.4trillion
globalITindustrypastthe$3.5trillionmark
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