| Editors Comment | 2 |
| Bulletin: What's new in printers and printing | 4 |
| Research: Technology opens new possibilities for growth | 14 |
| Solutions: Direct integration between Vantage Online and Westcoast | 16 |
| Distribution: Beta Distribution achieves another year of growth | 20 |
| Digital Transformation: Louella Fernandes discusses how MPS providers can help bridge the paper and digital gap | 22 |
| A Paperless NHS: How to win more business in the healthcare sector | 23 |
| Partner Recruitment: UKCloud ramps up partner recruitment | 24 |
| IT Industry Outlook: 12 trends to watch in 2017 | 24 |
| Internet of Things: Study reveals IoT heading for mass adoption by 2019 | 28 |
| IT Services: Konica Minolta seeks to reinvent itself with the Workplace Hub | 32 |
| Vox Pop: This month's panel discuss how print resellers are successfully building IT services into their offer | 37 |
| Interview: One to one with Brother UK's Phil Jones | 42 |
| Dealer Profile: CSL Group, a service-centric business | 46 |
| Q&A: Matthew Bunting, Strategic Corporate Clients Team, Vision | 48 |
| 60 Seconds with... Rob Wood, Director, International Copiers | 50 |
| Key Diary Dates | 50 |
| Top Distis and Manufacturers | 50 |