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RECRUITMENT
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Concept Resourcing is one of the UK’s
fastest growing recruitment agencies.
Established for 15 years, the company
has become a leading supplier of
permanent and contract staff to both
OEMs and resellers operating within
the office equipment sector.
According to Tom Mills, Managing
Consultant of the company’s document
solutions division, one of its key strengths
is a commitment to building long-term
relationships with clients. “We work in
partnership with clients not just to fill
current vacancies, but also to enable them to
develop an effective, flexible workforce that
meets their business needs both in the short-
and long-term,” he said.
Concept Resourcing recruits service, sales
and solutions specialists on behalf of its
ever expanding client base, which includes
many major manufacturers and an increasing
number of dealers including those with a
nationwide reach, such as Altodigital, Capita
DIS, Balreed and Vision. With over 15 years’
experience within the office technology
sector each consultant at Concept has
developed a defined specialism in each of
their areas.
Discipline-focused consultants
Last year the company placed over 160
photocopier engineers and in excess of 30
solutions consultants. Its success, says Mills,
is down to its people.
“We have one of the most experienced
resourcing teams in our industry,” he said.
“Each division is staffed by ‘discipline-
focused’ consultants with a network of
contacts and candidates in their chosen
specialist area. Within the document
solutions division, our consultants are all
experienced recruiting within the MPS/
Print industry, which gives them a unique
understanding of both the client and the
candidate markets.”
The document solutions team headed
up by Mills includes Jodie Turberfield, who
is responsible for recruiting engineers in
the south, and Nicola Foxall, who manages
roles for engineers in the midlands and
the north. Caroline Bingham is in charge
of placing solutions consultants and James
Salmon looks after clients wanting to recruit
professional sales representatives with both
MPS and document solutions experience.
“Each of these consultants spends
100% of their time recruiting in this vertical.
They know their markets inside out and
that ensures that we deliver a shortlist of
candidates within 24 hours of receiving
instructions that exactly meets the client’s
brief,” added Mills.
Consultative approach
Committed to providing a first class service
that delivers value for money, Concept
Resourcing offers clients dedicated account
management. Mills says it is this consultative
approach that ensures they deliver the
quality and quantity of candidates each
client requires.
“Each client has access to a dedicated
specialist consultant who meets with them
to fully discuss and understand the business
requirements. We know that time is precious
and we promise only to deliver fully vetted
candidates relevant to the job criteria. We
also conduct competency assessments and
personality profile testing,” he explained.
How Concept Resourcing
can help you find the right
people for your business
A specialist resource
Ninety-seven per cent of candidates supplied
passed probation last year.
Witnessing increased client demand for
industry experienced field sales personnel,
in January the company launched a new
sales division to address this need. It
has also invested £60,000 upgrading its
LinkedIn Recruiter accounts and advertises
all positions on over 20 leading industry job
boards.
Candidate-driven market
According to the UK Labour Report, in
2014 the UK saw the highest demand for
permanent staff since 2007. In line with this,
permanent salaries are increasing at their
fastest rates since July 2007.
This suggests that employers are
more confident in increasing permanent
headcount and is good news for job hunters.
The downside for employers, however, is that
attracting and retaining quality candidates
is becoming more competitive. According
to Mills, this is pushing salaries up and in
particular over the past six months has led
to situations where counter offers have been
made from employers desperate to hold onto
their best talent.
Research recently conducted by the firm
among 250 engineers that it has either
placed or spoken to within the past 12
months reveals that competitive salary and
benefits, friendly staff, a strong reputation,
good training and a promotion path are
important factors that need to be high on
the agenda for employers when considering
staff attraction and retention.
“Without a doubt, at this present time
we are operating in a candidate-driven
market,” said Mills. “This is mainly due
to a shortage of industry-experienced
professionals mixed with an increasing
demand for them.”
He added: “Our unparalleled network
of candidates built up over the past fifteen
years puts us in a unique position to deliver
to our clients. We have invested in cutting-
edge recruitment technology to ensure that
we can provide the best possible service.
Although there is a candidate shortage,
we have continued to place engineers,
solutions consultants and more recently
sales executives, with a number of leading
manufacturers and resellers UK-wide.”
To request a copy of Concept Resourcing’s engineer survey results please
email:
.
Northern Lights was
held at The Lowry
in the redeveloped
Salford Quays,
Manchester
Tom Mills,
Managing
Consultant,
Document Solutions
Division,
Concept Resourcing
