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Table of Contents
| Comment | 2 |
| Bulletin - What's New | 4 |
| Recruitment - Ricoh's dealer drive | 12 |
| Channel Relationships - a two way thing | 14 |
| The New Frontier - BNP Paribas solutions | 16 |
| Scanners - growth potential | 18 |
| Solutions - Toshiba targets | 22 |
| Business Inkjet - taking a greater share | 24 |
| Managed Print Services | 28 |
| Triumph-Adler - Opportunity? | 30 |
| Consumables - the green bottom line | 34 |