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solution to give mobile workers access to
documents from anywhere in the UK.
MPS solutions
Xerox also announced CompleteView User
Analytics to help MPS providers deliver the
continuous improvement demanded by
customers.
CompleteView User Analytics is the
third member of the CompleteView product
family developed by Xerox company
NewField IT. It follows the introduction of
CompleteView Pro, which gives a device-
centric view of a user’s environment,
and CompleteView Document Analytics,
which gives a document-centric view of a
customer’s environment.
CompleteView User Analytics offers
a user-centric view of the customer’s
environment, giving insight into what types
of document users are printing, when
they are printing them etc. This highlights
inefficiencies and enables resellers to
provide continuous optimisation of a
customer‘s environment.
A software agent links into print
management tools, such as Xerox Secure
Print Manager suite, Equitrac Office and
Safecom, gathers the information and
transmits it to a Xerox data warehouse
where it is stored and organised. Using
a web-based tool, users can view the
data, analyse it and drill down to find
inefficiencies in their environment.
Mobility Solutions
In addition, Xerox has launched new
serverless mobile printing apps that
improve the productivity of mobile
workers. These include:
n
A Mopria Alliance universal plug-in for
Android users in a mixed vendor print
environment, facilitating two-sided printing
and paper size and page range selection;
n
Xerox Print Service Plug-in for Android
for more demanding Android users who
want automatic print device discovery;
more print options, including paper and
colour selection; finishing, such as stapling
and collating; and PIN code print release
inside the native Android OS.
n
Xerox Mobile Print Cloud 3.0 for
large MPS customers that want security,
accounting and user tracking features. The
new version includes a print-from-email
capability that lets users send print jobs to
an email address via a ConnectKey app.
This generates a PIN that can be input at
an MFP to release the job; and
n
The Xerox Mobile Link App, which allows
users to create one-touch workflows on
their mobile devices for remote control of
Xerox ConnectKey MFPs and the ability to
transmit documents to the cloud, fax, email
or other destinations simultaneously.
Toshiba TEC dealers are already reaping the benefits of enrolment on a
master’s degree in sales transformation
The course
teaches
students how
to improve
their sales
strategies,
connect with
customers
and build
strong
brands...
Toshiba TEC is so pleased with
its Leading Sales Transformation
work-based learning initiative that
it intends to launch a one-year
post graduate qualification and
a two-year diploma in the same
subject. There are also plans to
publish some of the papers students
have submitted in the
Journal of
International Sales Transformation
.
Toshiba TEC introduced the programme
in 2014 and already 14 of its channel
partners have enrolled on it and are
working towards a master’s degree (MSc)
in Leading Sales Transformation. The part-
time course takes two and a half years
to complete and is heavily subsidised by
Toshiba, which covers the entire cost of
students’ tuition fees.
Toshiba TEC introduced the course
as part of its commitment to increase
the professionalism of the imaging
industry, maintain strategic relationships
with its partners, and make a positive
impact through people, education and
development. It represents the first
opportunity for senior personnel in the
document management sector to gain
academic recognition.
Developed alongside Consalia, the
global sales performance improvement
company, the course teaches students how
to improve their sales strategies, connect
with customers, build strong brands,
shape their offerings and create long-term
growth. It is delivered in conjunction with
Middlesex University’s Institute of Work
Based Learning.
Students are expected to dedicate
four hours a week to course-work, which
includes a 3,000-word report on each
of the five course modules and a final
12,000-word dissertation.
Gary Putson, Group Sales Director at
Arena Group, says that his involvement has
already helped him win new business.
“Arena has recently been successful in
securing a managed print contract with a
national company. The alternative approach
we took in our proposal demonstrated a
unique and high-level understanding of the
client’s business requirements. The different
approach we took to the client in the initial
stages was a direct result of our learning
from the Toshiba Masters Programme,”
he said.
Carl Day, Sales Director at Toshiba TEC
and the driving force behind the master’s
degree, said: “The MSc in Leading Sales
Transformation programme gives our
dealers a truly amazing opportunity to
develop their people and businesses. The
Masters, which is unrestricted by traditional
approaches to academic or professional
development, is really teaching people to
think and act differently. I’m particularly
pleased that we are now starting to
see a positive impact resulting from the
hard work ‘students’ have put in. We are
currently in the process of enrolling the next
cohort due to start at the end of this year.”
...continued
Degrees better
