Print.IT Reseller - June/July 2014 - page 7

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Warranty fears put people
off compatibles
One in four consumers believes they risk
invalidating their printer’s warranty if they use a
different brand of ink or laser cartridge.
An independent study commissioned by Cartridge World
also found that one in 10 believes that using a different
brand of printer cartridge would damage their printer.
Nearly 40% of those questioned said they had been
informed by automated messages on their printer to use
the same brand of ink or toner as the printer; over a third
(34%) said they were told by a retailer that using an
alternative printer cartridge could damage the printer or
invalidate its warranty.
Kyocera named official
printer and copier
supplier
For the second successive year, Kyocera
Document Solutions UK Ltd supported
the 2014 ISPS HANDA Ladies European
Masters as the event’s official printer
and copier supplier.
The ISPS HANDA Ladies European
Masters, now in its third year, took place at
the Buckinghamshire Golf Club, London on
July 3-6.
Ladies European Tour Chief Executive
Officer Ivan Khodabahksh said: “We are
extremely pleased to have the support of
such a world renowned brand and we thank
the company for its continued support of the
tournament and women’s professional golf.”
BNP Paribas
trip of a
lifetime
‘A trip that will never
be forgotten’ is
how Carl Osgathorp
from The Red Corner
Document Solutions
described his recent trip to Brazil with BNP Paribas
Leasing Solutions’ Russ Pettifer (Head of Technology
Solutions) and Chris Cowell (Sales Director).
Osgathorp was one of six resellers to qualify for the
top prize in BNP Paribas’s World Cup-inspired Game On
incentive. The five others came from Commerce Business
Systems, Capital Document Solutions, Automated Systems
Group and Digital Copier Systems (Eastern).
The group initially headed to Manaus, where they
watched the England vs Italy match, before taking in the
sights and sounds of Rio de Janeiro, including a cable car trip
to the peak of the world famous Sugar Loaf Mountain and a
visit to the Corcovado (Christ the Redeemer).
Commenting on the trip, Osgathorp said: “I would like to
thank everyone at BNP Paribas Leasing Solutions for what
can only be called an opportunity of a lifetime. Not many
people can say that within six days they had had lunch on
the Amazon; watched England play Italy in a World Cup;
drank and danced with the locals of Manaus in a favela; and
enjoyed a tour around Rio, followed by a leisurely stroll down
the Copacabana beach to watch old pros such as Glenn
Hoddle, Ian Wright, Patrick Viera and Gus Poyet playing
beach football! Truly a trip that will never be forgotten.”
BNP Paribas’ Game On incentive continues until the
end of July.
Fourth national
conference success
Synaxon, the dealer group for IT and
office products, welcomed more than
150 of its reseller members and 40
exhibiting supplier partners to its
sell-out fourth national conference
at Hellidon Lakes Golf and Spa Hotel,
Northamptonshire on June 19-20.
Keynote presentations included addresses
from Sarah Eccleston, Cisco’s director of
enterprise networks and IoT; business guru
and author Guy Arnold; and Dave Sobel,
director of partner community at GFI MAX, a
provider of systems for MSPs.
The theme of the event was ‘sales through
service’, which managing director Derek Jones
sees as an important focus for the channel.
He said: “The economy is turning around
and while customers still want great value,
and it’s vitally important to keep a firm
control on costs, the standard of service you
deliver is more crucial than ever now that we
are moving into an era in which managed
services are becoming just as important as
product sales.”
Jones added that while only a handful of
Synaxon members were offering managed
services four years ago, when the dealer
group staged its first national event, today
more than half of its 615 UK members derive
a proportion of their income from services.
Purpose Software
strengthens board
Purpose Software, a supplier of
service management software to
document and print management
solution providers, has appointed
Robert Newry, co-founder of print
consultancy NewField IT, as Non-
Executive Director.
Newry has an MBA from Imperial
College, London and has also served as
a Board Member of the Managed Print
Services Association.
At Purpose, his responsibilities will
include helping the company to develop its
product range to meet the evolving needs
of users and grow its market share in the
UK and internationally.
2013 champion Karrie Webb
Toshiba TEC is the official office
automation supporter of the
Glasgow 2014 Commonwealth Games.
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Robert Newry
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