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Print.IT Reseller
100 plus business equipment
dealers gathered in Manchester
on September 26 to hear of the
continuing success of DSales Ltd,
the UK distributor for the Develop
multifunctional range (page 28), and
almost all of them voiced an opinion
on the Panorama expose which
aired a week earlier. The majority
were indignant that the practices
highlighted were definitely not
the norm and concerned that the
programme gave the industry a bad
name. NAPPs Director Aaron Warham
was also quick to respond – see his
opinion on page 25.
The launch of a brand new Advanced
Apprenticeship in Print and Document
Solutions has been embraced by a number
of industry leaders including Ricoh, Canon,
Kyocera, Xerox, Konica Minolta, Sharp and
CompTIA; we’ll be interested to see how
the first apprentices hired by Konica Minolta
and Kyocera fare after they complete the
12-month programme (page 32).
And on a final note, it appears that
despite the recession, business is good –
with asset finance new business increasing
year on year and the FLA saying that
regards IT and business equipment finance,
generally the picture is positive.
James Goulding
, Editor
07803 087228 jamesg@binfo.co.uk
03
Editor:
James Goulding
–
07803 087228 jamesg@binfo.co.uk
Advertising Director:
Ethan White
–
01732 759725 ethan@binfo.co.uk
Publishing Director:
Neil Trim
–
01732 759725 neil@binfo.co.uk
Group Sales Manager:
Martin Jenner-Hall
–
07824 552116 martin@binfo.co.uk
Advertising Executive:
Brett Blake-Morris
–
01732 759725 brett@binfo.co.uk
PRINT.IT Reseller is, published by
Kingswood Media Ltd., Amhurst House, 22 London Road, Sevenoaks TN13 2BT
Tel: 01732 759725 Email: info@binfo.co.uk www.printitreseller.co.uk
No part of PRINT.IT Reseller can be reproduced without prior written permission of the
publisher. © 2012 Kingswood Media Ltd.
Design: Sandtiger Media www.sandtiger.co.uk
The paper used in this magazine is obtained from manufacturers who operate within
internationally recognized standards. The paper is made from Elementary Chlorine Free
(ECF) pulp, which is sourced from sustainable, properly managed forestation.
contents
03
Bulletin
What’s new in printers and printing
12
Mobile Printing
On-demand printing anytime, anywhere
14
Transform Europe
Where the imaging industry meets, learns and changes
19
Exhibition Review
Technology Exposed 2012
20
Managed Print Services
Opportunity knocks for the independent
25
Panorama programme highlights mis-selling
NAPPS says practice is unacceptable
26
Service beyond the call
CCE outlines strategy for growth
28
DSales Success Update
Business equipment dealers gather in Manchester
30
Asset Finance
Focus on the leasing and hire purchase of business
equipment market
32
Print Apprenticeships
New advanced apprenticeship launched
35
Print Consumables
Compatible versus original – which is best?
RESELLER
AUTUMN 2012
Comment
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It’s not big.
But it is clever.
OKI C822DN
A3 Colour Laser
from Northamber
plus we’ll give you £
10 OFF
your
next OKI C800 series order*
(That’s another Northamber exclusive!)
*Terms & conditions apply.
ORDER: OKC822DN
NORTHAMBER
Order online 24/7 with
no credit card surcharge
northamber.com
Call weekdays
8:30am to 6:30pm
020 8296 7066
©Nor thamber 2012 E and O.E. All calls recorded for credit safety and training purposes. Prices appear as trade and exclude VAT & delivery. Prices stated as at 18th September ‘12.
£
150
END USER
CASHBACK
on selected C800
models
up
to
£
50
CAPITAL
BONDS
on selected C800
models
up
to
Call for our
latest price.
OKI PrintITreseller mag front cover_v2.indd 1
18/09/2012 12:26:28
ESSENTIAL PRINT, MFP & PRINT SOFTWARE INFORMATION FOR VARS, CONVERGED RESELLERS & MFP DEALERS
RESELLER
AUTUMN 2012
It’s not big.
But it is clever.
OKI C822DN
A3 Colour Laser
from Northamber
plus we’ll give you £
10 OFF
your
next OKI C800 series order*
(That’s another Northamber exclusive!)
*Terms & conditions apply.
ORDER: OKC822DN
NORTHAMBER
Order online 24/7 with
no credit card surcharge
northamber.com
Call weekdays
8:30am to 6:30pm
020 8296 7066
©Nor thamber 2012 E and O.E. All calls recorded for credit safety and training purposes. Prices appear as trade and exclude VAT & delivery. Prices stated as at 18th September ‘12.
£
150
END USER
CASHBACK
on selected C800
models
up
to
£
50
CAPITAL
BONDS
on selected C800
models
up
to
Call for our
latest price.
OKI PrintITreseller mag front cover_v2.indd 1
18/09/2012 12:26:28
ESSENTIAL PRINT, MFP & PRINT SOFTWARE INFORMATION FOR VARS, CONVERGED RESELLERS & MFP DEALERS
RESELLER
AUTUMN 2012